FAQs

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Animal Control

1. How do I renew my dog license?: Pay for dog licenses at the Customer Services Window in City Hall

1. I got a "Fix-It" ticket, now what do I do?: Most citations for mechanical violations can be handled by the person who was issued the citation simply by correcting the violation. Once corrected, the citation should be taken to the law enforcement agency that issued it, where it will be verified and signed off by an officer. Take the verified citation to the court window to show proof of correction. There may be a court administrative fee charged. In some instances, the verified citation can be mailed to the court, however, it is recommended that you keep a copy of the verification for your records should you choose to correspond via mail. Do not wait until the date on the citation to show proof of correction. This date is in the event you wish to contest it in a courtroom before a judge. Note: There may be a fee charged by the respective agency to complete the ticket sign-off.

2. I want to appeal my parking/Administrative ticket. What do I need to do?: If you wish to appeal your parking/Administrative citation, you may complete a parking citation protest form online, at the Colton Police Department, or fill out a Request for Citation Review online and mail to: Citation Processing Center P.O. Box 10479, Newport Beach, CA 92658-0479. Be sure to include the citation number and the license plate number of the vehicle.

3. Obtain information pursuant to the California Public Records Act: Contact the City Clerk's office to submit your request. City Clerk's webpage

1. What do I do if Online Incident Reporting is not right for me, or my report is rejected?: If your incident is an emergency, call 911. If not, call the non-emergency phone number at (909) 370-5000 and request to have an Officer dispatched to take your report. You can also come to the Police Counter at City Hall, if you wish.

2. What if this happened in another city can I file a report using this online police citizen reporting system?: No, If a crime took place outside of the City of Colton Police Department please call the police department for that city.

3. What if this happened on a state Freeway?: If this took place on a state Freeway please call the Highway Patrol Office nearest you.

4. What is a known suspect?: A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

5. I need to report a stolen or missing Firearm. What should I do?: Call the non-emergency phone number at (909) 370-5000 and request to have an Officer dispatched to take your report. You can also come to the Police Counter at City Hall, if you wish.